Trustpilot API

The Trustpilot API provides access to verified user ratings of companies, displaying details of reviews, authors, ratings, and experiences.

The Trustpilot API provides structured and reliable access to real reviews that users leave on Trustpilot about different companies. Through this interface, users can obtain detailed information from reviews associated with a specific domain, facilitating the integration of trusted data into applications, dashboards, analytics systems, or websites.

Each review returned includes multiple attributes that help understand the consumer experience. These include the star rating (review_rating), the review title (review_title), the full text (review_text), the language, the publication date, the location, the number of likes received, and a unique identifier for traceability. In addition, the API exposes relevant information about the author, such as their name or alias, country of origin, total number of reviews they have published on Trustpilot, and how many correspond to the same company.

In short, the Trustpilot Reviews API centralizes access to authentic, verified, and up-to-date reviews, offering a valuable resource for any project that requires reliable information about consumer satisfaction and experiences across various industries and global markets.

API Documentation

Endpoints


Get verified reviews by domain, including rating, text, title, language, date, author, and additional user data.



                                                                            
GET https://www.zylalabs.com/api/9928/trustpilot+api/18717/trustpilot
                                                                            
                                                                        

Trustpilot - Endpoint Features

Object Description
company_domain [Required] Enter a domain
page Optional Indicates a pagination
Test Endpoint

API EXAMPLE RESPONSE

       
                                                                                                        
                                                                                                                                                                                                                            {"data": [{"review_rating": 5, "review_title": "Quick and helpfull support", "review_text": "Quick and helpfull support", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-08-06T18:42:16.000Z", "review_id": "689385e8d77c4115ae1addab", "author_title": "Tamas Forray", "author_id": "689385d9960069e61af6a9fe", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "HU"}, {"review_rating": 5, "review_title": "Kind and helpful :)", "review_text": "Martin was very kind and the information was helpful :)", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-28T07:28:56.000Z", "review_id": "68870a98e34c32cf5048acd8", "author_title": "\u00c9va L\u00e1ng", "author_id": "68870a81b7b817447b5eddf3", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "HU"}, {"review_rating": 5, "review_title": "Very accurate and precise and relevant\u2026", "review_text": "Very accurate and precise and relevant information", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-08T19:00:11.000Z", "review_id": "686d4e9b6a7e4fad23c07aec", "author_title": "Bilu Bilu", "author_id": "6059101bc44d4100196cad5d", "author_reviews_number": 3, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Accurate and reliable pricing", "review_text": "Accurate and reliable pricing ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-04T15:47:41.000Z", "review_id": "6867db7df1c032cc7dc60739", "author_title": "Charles Nduwuba", "author_id": "6867db742824b59a852d2dc2", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Metals-api.com API is really easy to\u2026", "review_text": "Metals-api.com API is really easy to use.  Their documentation is great!  Our account manager was so helpful in answering my questions about the data being returned from their API.  I tried other companies APIs for metal pricing and they were just  not responsive.  It was great to find that metals-api.com was quick to answer all my questions.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-03T21:25:49.000Z", "review_id": "6866d93de19069f243988a28", "author_title": "Tim Courtney", "author_id": "660c7e3035b44500127fb459", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Very helpful", "review_text": "Very helpful ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-19T22:34:01.000Z", "review_id": "68547439b2654c534aa4f568", "author_title": "Thomas Petersen", "author_id": "6064d051e3c5e0001ae0eea9", "author_reviews_number": 4, "author_reviews_number_same_domain": 1, "author_country_code": "DK"}, {"review_rating": 5, "review_title": "I need some technical assistance and\u2026", "review_text": "I need some technical assistance and Martin that was on the chat, helped me with exactly what I needed, immediately, without delay, its a very efficient service and Martin assisted, despite me being not technical at all , he helped me with my query and solved my problem, thanks very much !!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-19T15:39:22.000Z", "review_id": "6854130a24b26afb59a5676b", "author_title": "Gary Kruger", "author_id": "685412e82824b56d20185bd8", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "ZA"}, {"review_rating": 5, "review_title": "Good customer support ", "review_text": "I had a question about my account and they were quick to solve it, and I appreciated all the help that they gave me in a timely manner.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-12T22:38:17.000Z", "review_id": "684b3ab97008ec198f288c34", "author_title": "CaratCam", "author_id": "684b3ab24e662dde863d7e10", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Very helpful", "review_text": "Very helpful", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-04T15:46:25.000Z", "review_id": "68404e30baf90612a56769c7", "author_title": "I Ali", "author_id": "68404e202f24786d320e4620", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Support team is excellent!", "review_text": "I dealt with Martin Pultrone recently, when a client needed to know the Troy per Ounce for LME-XCU price in the metals-api. He answered all the questions I had quickly and extensively, so proved incredibly helpful with my query. Based on this I'm assuming the whole support team is superb.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-05-12T11:25:26.000Z", "review_id": "6821be862f212c912e838471", "author_title": "Philip Withers", "author_id": "6821be80bf768b7870f7b0a7", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Quick and informative", "review_text": "Quick and informative", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-29T15:43:24.000Z", "review_id": "6810d77ce69464b6bdc8ee6c", "author_title": "Roxanne Palmrose", "author_id": "6810d775bf768b6d2fe6610c", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Martin was so respectful and help me to\u2026", "review_text": "Martin was so respectful and help me to solve my issue.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-10T15:16:28.000Z", "review_id": "67f7c4ace2f4543e744281a4", "author_title": "Dylan Vargas", "author_id": "67f7c4a48f8186342409a9c6", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "DO"}, {"review_rating": 1, "review_title": "Tried to downgrade my account last year\u2026", "review_text": "Tried to downgrade my account last year to lowest tier. They instead added the lower tier as a 2nd plan. I just assumed they billed me for the new package, and I was ok with this. Fast forward a year, and hours ago I get billed for both packages again. Mind you I only use 1 API key. They refuse to issue a refund for $199 even though I was just billed hours ago. They do this on purpose. Any other API or subscription you change the subscription, you don't add an additional subscription. They know full well what they are doing. ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-02T18:33:25.000Z", "review_id": "67ed66d522c2573f811c404c", "author_title": "Mike Koenig", "author_id": "67ed66cd89ee146555533c62", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Quick response", "review_text": "Quick response", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-02-21T17:28:11.000Z", "review_id": "67b89b8ba317bbf1d0296bf6", "author_title": "PasL", "author_id": "67b89b7f50283b50d21a800e", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "CA"}, {"review_rating": 5, "review_title": "Outstanding support", "review_text": "I don't want to describe the support simply as professional, because that description is inadequate. It was the kind of support what one hopes for and unfortunately rarely gets. Thank's!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-10-07T17:38:54.000Z", "review_id": "6704008e3119d2be532fd846", "author_title": "Roland Dietz", "author_id": "6079a301e21a2c001b40f6b0", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "DE"}, {"review_rating": 5, "review_title": "Good Support", "review_text": "I wrote to them to cancel my subscription after I decided not to go further with their platform", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-09-05T09:42:08.000Z", "review_id": "66d960d0cdfca905f35f19bb", "author_title": "Emmanuel Akinbo", "author_id": "66d960c66fcbef5b97846559", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "NG"}, {"review_rating": 5, "review_title": "Good service have used for years\u2026", "review_text": "Good service have used for years without issue. ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-06-11T16:36:41.000Z", "review_id": "666860f959e2db65d787dac6", "author_title": "Stephen Irvine", "author_id": "61251387e11cf10012b0b86d", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Great API!!!!", "review_text": "Great API!!!!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-05-28T00:26:35.000Z", "review_id": "6655089b1a3d3b72588306b1", "author_title": "Perly", "author_id": "66550839de935396ba007953", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "AR"}, {"review_rating": 5, "review_title": "Fast and accurate help with the API", "review_text": "Fast and accurate help with the API", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-05-13T23:19:59.000Z", "review_id": "664283ff35c59aa27245176a", "author_title": "Zoran", "author_id": "664283ee697970c3390549ea", "author_reviews_number": 1, "author_reviews_numb...
                                                                                                                                                                                                                    
                                                                                                    

Trustpilot - CODE SNIPPETS


curl --location --request GET 'https://zylalabs.com/api/9928/trustpilot+api/18717/trustpilot?company_domain=metals-api.com&page=2' --header 'Authorization: Bearer YOUR_API_KEY' 


    

API Access Key & Authentication

After signing up, every developer is assigned a personal API access key, a unique combination of letters and digits provided to access to our API endpoint. To authenticate with the Trustpilot API simply include your bearer token in the Authorization header.
Headers
Header Description
Authorization [Required] Should be Bearer access_key. See "Your API Access Key" above when you are subscribed.

Simple Transparent Pricing

No long-term commitment. Upgrade, downgrade, or cancel anytime. Free Trial includes up to 50 requests.

🚀 Enterprise

Starts at
$ 10,000/Year


  • Custom Volume
  • Custom Rate Limit
  • Specialized Customer Support
  • Real-Time API Monitoring

Customer favorite features

  • ✔︎ Only Pay for Successful Requests
  • ✔︎ Free 7-Day Trial
  • ✔︎ Multi-Language Support
  • ✔︎ One API Key, All APIs.
  • ✔︎ Intuitive Dashboard
  • ✔︎ Comprehensive Error Handling
  • ✔︎ Developer-Friendly Docs
  • ✔︎ Postman Integration
  • ✔︎ Secure HTTPS Connections
  • ✔︎ Reliable Uptime

Trustpilot API FAQs

The Trustpilot API returns verified user reviews for companies, including attributes such as star ratings, review titles, full text, publication dates, author information, and additional user data like location and number of likes.

Key fields in the response include review_rating (star rating), review_title, review_text, language, publication_date, author name, author country, and the number of likes received for each review.

The response data is structured in a JSON format, with each review represented as an object containing various attributes. This allows for easy parsing and integration into applications or dashboards.

The endpoint provides information on user reviews, including ratings, review content, author details, and engagement metrics like likes, enabling comprehensive insights into consumer experiences.

Users can customize requests by specifying parameters such as domain names to filter reviews by specific companies, allowing for targeted data retrieval based on their needs.

The data is sourced directly from Trustpilot, ensuring that all reviews are authentic and verified, which helps maintain high accuracy and reliability in the information provided.

Typical use cases include integrating consumer feedback into websites, creating analytics dashboards for business insights, and enhancing customer service by understanding user experiences across various industries.

The Trustpilot API allows you to retrieve verified reviews, including star ratings, review titles, full text, publication dates, author details, and user engagement metrics like the number of likes. This data helps assess consumer experiences with specific companies.

Users can analyze the returned data to identify trends in customer satisfaction, monitor brand reputation, and make informed decisions based on consumer feedback, enhancing overall business strategies.

The response data is structured in JSON format, organized into key-value pairs. Each review entry includes fields such as review_rating, review_title, review_text, and author information, making it easy to parse and utilize in applications.

You can customize your requests by specifying parameters such as the domain of the company, language filters, and pagination options. This allows you to tailor the data retrieval to your specific needs.

You can use the returned data to analyze consumer sentiment, display reviews on websites, or integrate insights into dashboards. For example, you can highlight top-rated reviews or track trends in customer feedback over time.

The Trustpilot API sources data from verified user reviews on the Trustpilot platform, ensuring authenticity. Regular quality checks and moderation processes help maintain the integrity and reliability of the data provided.

Typical use cases include enhancing e-commerce platforms with customer reviews, conducting market research, and improving customer service by analyzing feedback trends. Businesses can leverage this data to build trust and improve their offerings.

If you receive partial or empty results, consider adjusting your query parameters, such as broadening the date range or checking the specified domain. Implementing error handling in your application can also help manage these scenarios effectively.

The Trustpilot API covers a wide range of industries and global markets, providing access to reviews from various countries. This extensive coverage allows users to gather insights across different sectors and consumer demographics.

General FAQs

Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.

Prices are listed in USD (United States Dollar), EUR (Euro), CAD (Canadian Dollar), AUD (Australian Dollar), and GBP (British Pound). We accept all major debit and credit cards. Our payment system uses the latest security technology and is powered by Stripe, one of the world's most reliable payment companies. If you have any trouble paying by card, just contact us at [email protected]


Additionally, if you already have an active subscription in any of these currencies (USD, EUR, CAD, AUD, GBP), that currency will remain for subsequent subscriptions. You can change the currency at any time as long as you don't have any active subscriptions.

The local currency shown on the pricing page is based on the country of your IP address and is provided for reference only. The actual prices are in USD (United States Dollar). When you make a payment, the charge will appear on your card statement in USD, even if you see the equivalent amount in your local currency on our website. This means you cannot pay directly with your local currency.

Occasionally, a bank may decline the charge due to its fraud protection settings. We suggest reaching out to your bank initially to check if they are blocking our charges. Also, you can access the Billing Portal and change the card associated to make the payment. If these does not work and you need further assistance, please contact our team at [email protected]

Prices are determined by a recurring monthly or yearly subscription, depending on the chosen plan.

API calls are deducted from your plan based on successful requests. Each plan comes with a specific number of calls that you can make per month. Only successful calls, indicated by a Status 200 response, will be counted against your total. This ensures that failed or incomplete requests do not impact your monthly quota.

Zyla API Hub works on a recurring monthly subscription system. Your billing cycle will start the day you purchase one of the paid plans, and it will renew the same day of the next month. So be aware to cancel your subscription beforehand if you want to avoid future charges.

To upgrade your current subscription plan, simply go to the pricing page of the API and select the plan you want to upgrade to. The upgrade will be instant, allowing you to immediately enjoy the features of the new plan. Please note that any remaining calls from your previous plan will not be carried over to the new plan, so be aware of this when upgrading. You will be charged the full amount of the new plan.

To check how many API calls you have left for the current month, refer to the 'X-Zyla-API-Calls-Monthly-Remaining' field in the response header. For example, if your plan allows 1,000 requests per month and you've used 100, this field in the response header will indicate 900 remaining calls.

To see the maximum number of API requests your plan allows, check the 'X-Zyla-RateLimit-Limit' response header. For instance, if your plan includes 1,000 requests per month, this header will display 1,000.

The 'X-Zyla-RateLimit-Reset' header shows the number of seconds until your rate limit resets. This tells you when your request count will start fresh. For example, if it displays 3,600, it means 3,600 seconds are left until the limit resets.

Yes, you can cancel your plan anytime by going to your account and selecting the cancellation option on the Billing page. Please note that upgrades, downgrades, and cancellations take effect immediately. Additionally, upon cancellation, you will no longer have access to the service, even if you have remaining calls left in your quota.

You can contact us through our chat channel to receive immediate assistance. We are always online from 8 am to 5 pm (EST). If you reach us after that time, we will get back to you as soon as possible. Additionally, you can contact us via email at [email protected]

To give you the opportunity to experience our APIs without any commitment, we offer a 7-day free trial that allows you to make up to 50 API calls at no cost. This trial can be used only once, so we recommend applying it to the API that interests you the most. While most of our APIs offer a free trial, some may not. The trial concludes after 7 days or once you've made 50 requests, whichever occurs first. If you reach the 50 request limit during the trial, you will need to "Start Your Paid Plan" to continue making requests. You can find the "Start Your Paid Plan" button in your profile under Subscription -> Choose the API you are subscribed to -> Pricing tab. Alternatively, if you don't cancel your subscription before the 7th day, your free trial will end, and your plan will automatically be billed, granting you access to all the API calls specified in your plan. Please keep this in mind to avoid unwanted charges.

After 7 days, you will be charged the full amount for the plan you were subscribed to during the trial. Therefore, it's important to cancel before the trial period ends. Refund requests for forgetting to cancel on time are not accepted.

When you subscribe to an API free trial, you can make up to 50 API calls. If you wish to make additional API calls beyond this limit, the API will prompt you to perform an "Start Your Paid Plan." You can find the "Start Your Paid Plan" button in your profile under Subscription -> Choose the API you are subscribed to -> Pricing tab.

Payout Orders are processed between the 20th and the 30th of each month. If you submit your request before the 20th, your payment will be processed within this timeframe.


Related APIs


You might also like